Frequently asked Questions (FAQ’s).
At Encriss, services are not isolated deliverables. Each capability exists to solve one core problem: helping organizations scale without carrying the burden of IT complexity.
COMMON QUESTIONS
How Can We Help?
Understanding how IT ownership works is the first step to scaling your business.
General How is Encriss different from a standard software vendor?
Most vendors deliver software and move on. Encriss acts as an ownership partner — we design, build, and stay accountable for outcomes.
Do you work with startups or enterprises?
Both. We work with founders scaling growth-stage businesses and CXOs who want long-term technology ownership without chaos.
Do you offer post-launch support?
Yes. We stay involved after go-live to optimize performance, evolve workflows, and support scaling as business needs change.
What services does Encriss Technologies offer?
We design core business platforms, workflow automation systems, custom AI solutions, cloud-native architectures, and autonomous process agents for enterprise operations.
What technologies do you specialize in?
We work with cloud-native architectures, workflow engines, AI/LLMs, event-driven systems, APIs, and secure enterprise integrations across AWS and Azure ecosystems.
How does your development process work?
We start with business workflows, design scalable architecture, build iteratively, and continuously improve based on real operational usage — not just project milestones.
How do you ensure the security of our data?
We use role-based access, encrypted data flows, secure APIs, audit logging, and compliance-aligned architecture practices.
How can we get started on a project?
Start with a discovery discussion where we understand your business workflows and define a phased roadmap for execution.
Why should we trust Encriss with core operations?
Because we design systems around real business usage and remain accountable for long-term success, not just delivery.
Do you take end-to-end ownership?
Yes. From architecture to deployment to optimization, we remain responsible for system performance and evolution.
Do you handle multi-tenant or large-scale platforms?
Yes. Our platforms are designed for enterprise scalability, compliance, and operational reliability.
Conversational & Workflow Automation Is this just WhatsApp chatbots?
No. Conversations trigger real business workflows like approvals, validations, and task execution.
Can it integrate with internal systems?
Yes. It connects directly with CRM, ERP, ticketing, and custom platforms via APIs and events.
Core Technology Platforms What kind of platforms do you build?
Operational platforms that manage workflows, data, and integrations across departments and business processes.
Do you replace ERP or existing tools?
No. We integrate with ERP, CRM, and finance systems and orchestrate processes across them.
Is this suitable for regulated industries?
Yes. Platforms are designed with auditability, access control, and compliance requirements built in.
Strategic IT Advisory & Ownership Do you work with internal IT teams?
Yes. We strengthen internal teams rather than replacing them.
Is this advisory or implementation?
Both. We advise on strategy and take responsibility for execution and outcomes.
Custom AI & LLM Solutions Do you build AI demos or production systems?
Only production-ready AI systems embedded into real workflows.
What AI use cases do you handle?
Document processing, data extraction, anomaly detection, and decision support systems.
Is data privacy maintained?
Yes. Models and pipelines are designed with enterprise security and governance controls.
Cloud-Native Development Do you migrate legacy systems?
Yes, using phased modernization and microservice-based architecture where suitable.
Which cloud platforms do you support?
Primarily AWS and Azure, depending on regulatory and business needs.
Is data privacy maintained?
Yes. Models and pipelines are designed with enterprise security and governance controls.
Agentic AI What are AI agents in business systems?
Autonomous components that execute tasks, track workflows, and coordinate systems automatically.
How is this different from RPA?
Agents are event-driven, context-aware, and integrated into business logic — not simple screen automation.
Can humans control agent actions?
Yes. Agents operate under rules, approvals, and escalation policies with full audit trails.
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